Mobile Cancel Subscription UI Flows

Cancelling subscription planon

Duolingo

Users manage subscriptions, choose cancellation reasons, confirm their choice, and receive cancellation confirmation. The process is designed to be clear and simple.

Downgrading my planon

Revolut

The user attempts to downgrade their plan, going through several confirmation steps and a retention offer, but ultimately fails due to insufficient balance.

Canceling planon

Revolut

The user attempts to downgrade their plan, provides feedback, resolves a payment issue, and successfully downgrades. The final screen shows the updated plan details.

Canceling a subscriptionon

Strava

Canceling a subscriptionon

Headspace

Canceling subscriptionon

Headway

The user cancels their subscription by navigating through settings, providing a reason, and confirming the cancellation. The app attempts to retain the user with a discount offer.

Canceling a subscriptionon

Plum

Users cancel their premium subscription, optionally providing feedback after declining a retention offer. Cancellation is confirmed, returning to the main profile page.

Cancelling subscriptionon

Headspace

The user cancels their subscription by providing a reason and confirming their decision. The app attempts to retain the user before providing cancellation instructions.

Cancelling membershipon

ClassPass

The user cancels their membership, navigating through several retention offers before confirming. The flow ends with a cancellation confirmation and feedback request.

Canceling subscriptionon

Duolingo

Users cancel subscriptions, provide reasons, confirm cancellation, and view updated subscription status. The flow emphasizes confirmation and transparency.

Canceling Grubhub+ membershipon

Grubhub

Cancelling membershipon

Netflix

Users cancel their Netflix membership, provide feedback, and are shown an updated account summary with an option to restart.